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Worry-free plumbing from our
If you need plumbing assistance, contact the Hot Springs plumbers today at Benjamin Franklin Plumbing® of Hot Springs. We know that plumbing issues don’t always occur at the most convenient times, so we are available to assist you 24/7. We provide homeowners and businesses with reliable, high-quality plumbing services that are done right the first time. Our plumbers are well-known for our professional work and excellent customer service.
We proudly provide our plumbing repair services to residents in Hot Springs, Hot Springs Village, Malvern, and the surrounding communities.
Early on a Friday night, my husband and I smelled gas in our kitchen. We tried calling a plumbing service that we had used before. The woman said, "Oh, that's concerning!" about the gas leak and then gave us a next available appointment of the FOLLOWING TUESDAY. Ugh. (My husband was convinced that she was AI, and she might have been!) So I looked up Benjamin Franklin plumbing, who said they were available 24/7. Sure enough, a kind woman answered the phone immediately and told us that she would have a plumber out shortly. Dylan arrived promptly and figured out that there was no issue with the gas line, which meant that our range was the culprit. But we couldn't get that replaced on a Friday night, so we had him install a shut off valve on our gas line to the stove so that we could turn off the gas. To do so, Dylan had to turn off the main gas line to our house, which is a four unit lakehouse. After installation, when Dylan tried to re-ignite the pilot light on our water heater, it couldn't be done. The water heater was 20 years old and should have been replaced a long time ago! (Things like this happen when you co-own a property with other people!) Dylan offered to come out early the next morning and install a new water heater for us, which he did. He was an absolute professional and helped us out in an emergency. I have attached photos of the old water heater and the new one installed. I highly recommend this company.
Well pleased with Ben Franklin’s work today. Called this morning and told them we had a plumbing problem and they sent a technician two hours later. He diagnosed it, and within an hour had the matter resolved. Dependable, knowledgeable, and courteous are words to describe the two men (Nick and Bradyn) that came. Price was fair Will definitely call them again if we have a plumbing issue.
Excellent Service as always. We purchased a service contract and they came out to flush our water heater today. Technician Dylan did an excellent job very professional and courteous. Highly recommend their services
Very good response time. Clint came out the same day, diagnosed the issue, offered a choice of solutions with accurate cost estimates and installed the water heater the same day. He was very knowledgeable and professional. Nice company to do business with.
I have needed to use Ben Franklin twice recently for two different problems. Both times (unclogging a drain and fixing an outside leak) they were timely and did great work quickly. I will always call them for future plumbing problems.
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
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