Plumbing FAQs

Check for clogged aerators, partially closed valves, or a pressure regulator issue. If the problem persists, contact a licensed plumber to inspect for hidden leaks or pipe corrosion.

Watch for unexplained water bills, damp spots, mold growth, or musty odors. A licensed plumber can use leak detection tools to confirm and locate the issue.

This is often due to water hammer—sudden pressure changes in the pipes. Installing water hammer arrestors or adjusting pressure can help.

Annual plumbing system inspections are ideal, especially for older homes. Preventive inspections help catch issues before they become costly.

Slow drains, foul odors, water stains, fluctuating water pressure, and unusual noises are all red flags.

In a plumbing emergency , such as a burst pipe or major leak, shut off the main water valve immediately to minimize damage. Then, call Benjamin Franklin Plumbing, our experts are available 24/7 to help resolve urgent issues quickly and safely.

Recurring clogs may indicate buildup deeper in the line or a damaged pipe. A professional cleaning or camera inspection may be needed.

Gurgling toilets, multiple drain backups, foul smells, and soggy patches in the yard are common indicators of a sewer line issue.

Options include trenchless repair (pipe lining or bursting) or traditional excavation. A plumber will recommend the best method based on the damage.

Yes. Roots can infiltrate joints and cracks, causing blockages or breaks. Root removal and pipe repair may be necessary.

Snaking removes clogs mechanically; hydro jetting uses high-pressure water to clean the entire pipe interior. Jetting is more thorough for stubborn buildup.

Common signs include inconsistent or insufficient hot water, rust-colored or cloudy water, unusual noises like popping or rumbling, and visible leaks around the unit. If your water heater is over 10 years old, it may be nearing the end of its lifespan—even if it’s still working. Regular maintenance can help extend its life, but if you’re experiencing multiple issues, replacement might be more cost-effective than repair.

The best choice depends on your household’s needs and priorities. If you're looking for a lower upfront cost, a traditional tank water heater is typically more budget-friendly. However, if long-term energy efficiency and savings are important to you, a tankless water heater is the better option.

For large households with high hot water demand, a properly sized tankless system can provide continuous hot water without running out. Smaller households with lower usage may find a tank heater more than sufficient. If space is limited, tankless units are compact and can be mounted on walls, freeing up room. And if you want the convenience of endless hot water, tankless is the way to go.

Endless hot water, energy efficiency, space-saving design, and longer lifespan compared to traditional tanks.

A humming sound usually means the disposal is jammed or the motor is struggling. Try turning off the power and pressing the reset button. If it still doesn’t work, it’s best to call a licensed plumber to avoid further damage.

Basic replacements can be done yourself if you're comfortable with tools and plumbing tasks. However, hiring a plumber ensures proper installation and helps prevent leaks, water damage, or costly mistakes.

Tankless water heaters , water filtration systems , updated fixtures, and smart leak detection devices.

Yes, filtration can remove chlorine, sediment, and contaminants that affect taste, odor, and health.

Benjamin Franklin Plumbing offers several water filtration options , including Brita Pro under-sink filters for targeted drinking water purification. They also install whole-house systems that treat all the water entering your home, along with reverse osmosis and carbon filters to address specific contaminants and improve taste and clarity.

It depends on your water source and concerns. A water test performed by a licensed plumber helps determine the best system for your needs.

Absolutely. Our licensed plumbers ensure proper sizing, placement, and integration with your plumbing and provide a 100% Customer Satisfaction with our UWIN guarantee.

Typically, filters should be replaced every 3–6 months, but this can vary depending on the type of system and how much water your household uses. It's important to follow the guidance provided by your installer, which is based on your water test results and the Brita Pro system recommendations. Regular maintenance helps ensure your filtration system continues to perform effectively and keeps your water clean and safe.