Benjamin Franklin Plumbing
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We started our day discovering a ruptured pipe, and it rippled out revealing floor and wall damage. As the day ends, we have a new water heater with a Brita water softener and filtration system installed and look forward to a hot shower to end the day. Nick, he was our Ben Franklin savior- nice, personalable, and knowledgeable! We would recommend Ben Franklin!
The techs that were sent out today were very professional and thorough. They encountered a couple issues but worked through and resolved them timely and very satisfactorily. Thank you.
Used these guys to recently. Great service, friendly attitude and efficient. Fernando was our service guy and he did a great job. Will definitely used these guys again.
I think I found my new go-to plumber, which hasn't been easy to do in my experience. Great responsiveness, staff, and customer service.
Mathew was amazing!! Prompt, very informative, and very polite!! Our new go to guy for all of our plumbing needs!!
Outstanding Service from Israel! We had an incredible experience with Benjamin Franklin Plumbing thanks to our technician, Israel (like the country ). He was truly amazing—extremely professional, thorough, and respectful throughout the entire visit. Israel took the time to check everything carefully and explained all the issues with complete honesty and clarity. His knowledge and straightforward approach gave us a lot of confidence in the work being done. He’s by far the most professional person we’ve ever had in our home for plumbing services. We genuinely hope to have him every time we need help in the future. Thank you, Israel, for setting the bar so high! Highly recommend.
The main pipe feeding the fire suppression sprinkler at our office burst one evening. Turned the water off at the street but not before about 8-10k gallons of water were floating around in the crawl space under our building. Gene came over the next morning and gave us an estimate to fix the pipe. He was kind enough not to complain about the standing water and was very thorough with his explanation of the repair. We now have water running again and are very happy with the service we received. Highly recommend this company!
Arrived on time. Identified root of the problem and suggested cost effective repairs and updated several items to code. Efficient, professional, reasonably priced. So impressed that we signed up for the preferred customer membership with the free annual inspection and priority scheduling and 15% discount on any work. I love that they map out the pipes and shut offs, etc so that any technician will be able to fill in seamlessly. Makes a lot of sense. Highly recommend!
Ben was great! He assessed the problem quickly and got to work. He needed to go get a new shower kit with head and handle and let him pick it out for me. He did great on the style and color. He had to go thru the bedroom wall but helped to move the furniture and was as clean as possible while working. He helped return everything g to its place and the shower now works great! Ben was knowledgeable, courteous, and efficient.
Thank you for the efficient and excellent service today. My only toilet had to be replaced and it was done very quickly and to my satisfaction. Everything was explained fully to me. I would recommend Benjamin Franklin for all plumbing needs and especially Rick Walsh
